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Members Feedback

Membership of the ITRF facilitates and encourages contact with like minded professionals across the industry. It also provides a forum where Members are able to discuss industry developments and hear the view of acknowledged experts in areas of expertise encompassing but not limited to fraud, law enforcement, money laundering and associated activities, technological developments, economic risk, as well as geographical and regional risk.

Below you will find testimonials from some of our current members

ETRF Meeting December 2010

"The sales market presentation was brilliant and by far the best we have had." Andres Proano Financial Director System One "Special thanks to the organisers who were most helpful and dedicated to the conference goals." Joel Shepherd Accounts Assistant T-Systems "Thank you to all who helped to organise this event. It was my first time but everyone was very helpful and made me feel welcome. Thank you!" Daniel Anangen Credit Collections Specialist Teliasonera "Excellent Meeting. Thank you." Alma Vaiciuliene Head of Business Support Unit TEO Ltd

ETRF Meeting September 2010

"This was a good and informative meeting. I appreciate all the arrangements made by you and everyone involved to make this meeting a success." Masa Fuji Vice President and Controller KDDI Global "Fantastic as always. It is so much better being in the hotel where the conference is being held, makes life a lot easier. Excellent organisational skills." Theresa Whelan Group Security Commercial Manager Colt Technology "Excellent location. Hotel was very good too." Ann Smith Senior Manager Credit Control Colt Technology "Location was great. Hotel was lovely and great to have the meeting on site." Kar-Sin Wong Credit & Collections Specialist Reach Global Services

ETRF Meeting June 2010

"Fantastic Forum - well done everybody!" Theresa Whelan Group Security Commercial Manager Colt Technology "Was a good forum - thanks once again." Craig Deacon Finance Manager Epsilon "It was my first visit to England and the ETRF meeting. I met a very a group of friendly and considerate people and I got a lot of useful information. Thank you!" Olga Scensnovic Settlements Manager Business Support TEO LT "Well done for another great meeting." Anjli Parmar Credit Controller T-Systems

ETRF Meeting March 2010

"As usual a well organised and informative meeting with an excellent crowd of professionals." Ann Smith Senior Manager Credit Control Colt Technology "Excellent as always - many thanks." Theresa Whelan Group Security Commercial Manager Colt Technology "Great meeting as always." Andres Proano Financial Director System One "As a newcomer I found the meeting extremely valuable." Colin Yates Group Head of Fraud Management & Investigations Vodafone "Arrangement of meeting was excellent." Masa Fuji Vice President and Controller KDDI Global "I found the workshop was actually what everyone was looking for." Pasqualina Spagnoulo Credit Financial Advisor TAT A Communications "A great networking opportunity." Pat Turner Fraud Manager Virgin Media "Good event as always. Good to have the workshop and the interaction with other members. More working groups like this would be good." Marc Harrison-Gabbott National Collections Manager Virgin Media

Feedback from ETRF Meeting December 2008

"Thank you for the warm reception and making such an interesting and important forum possible!" Christine Capeau Credit Risk Manager Belgacom "Well organised informative event!" Christopher Sharp Security Manager BT "Excellent organised event with first class staff. I thoroughly enjoyed the two days. The hospitality was great." Theresa Whelan Commercial Risk Manager UK & Europe Colt Telecom "It was a great pleasure to participate in this meeting, to meet all of the members. The information was interesting and useful." Alma Vaiciuliene Business Support Unit Manager TEO Ltd

Feedback from ETRF Meeting March 2009

"As always, a good meeting and great to catch up with everyone." Mike Chalmers-Hunt Senior Commercial Security Specialist BT "Good meeting. Belgacom were excellent hosts." Ann Smith Credit Manager Colt Telecom "A big thank you to Belgacom for their excellent hosting." Roy Bell Finance Director Epsilon "Great venue. Hospitality from Belgacom was first rate. Just glad to be part of this forum." Marc Harrison-Gabbott National Collections Manager Virgin Media

Feedback from ETRF Meeting June 2009

"This was my first meeting and found everyone to be very friendly and welcoming, almost family type feel, which is amazing when you remember that we are all competitors at the end of the day. It was very well organised, just wished I could have attended on both days." Wendy Drummond BT "Excellent meeting. Very well organised. Found the workshops very useful. Many Thanks." Theresa Whelan Group Security Commercial Manager Colt Telecom "Was good as always." Craig Deacon Finance Manager Epsilon "One of the best meetings I have attended!" Andre Proano Financial Director Systems One "I mentioned it during the meeting and notice the other members thought the same way, the workshop on the second day was without a doubt an excellent idea, would like more of those. I enjoyed the meeting, the venue , the hotel and the restaurant was a good choice! Thanks!" Mercedes Gil Senior Credit Risk Verizon "I found the workshop most helpful. It was interesting to hear how other members deal with vetting new customers." Pat Turner FMS Manager- Group Security Department Virgin Media

Feedback from ETRF Meeting September 2009

"As always it was a fantastic forum and the organisation was excellent." Theresa Whelan Group Security Commercial Manager Colt Telecom "Great forum once again. Thanks!" Craig Deacon Finance Manager Epsilon "Everything was great and well organised thank you." Igor Pancik Wholesale Collection Specialist GTS Novera "I think you and Laurie do great work in this forum." Stefan Mattsson Senior Credit Manager Teliasonera

ETRF